Help Centre

Yes. A user account is required before submitting a case so your case history, documents, payments, and privacy preferences stay securely linked to your account.

Yes. After creating an account, you can choose privacy mode during case submission. Your identity is not shown publicly or in the advocate directory by default.

Currently English and Hindi are supported. We're working on adding more Indian languages.

Initial case submission and the AI case brief are free. Advanced AI toolkit features such as roadmap, document review, draft tools, and consultation PDF may be paid.

The AI brief helps explain possible legal issues, documents, and preparation steps based on the facts you provide. It is informational, not legal advice, and deadlines, rights, and strategy should be verified with a qualified advocate.

Answering clarifying questions helps the AI refine its analysis and give you more accurate results. You can skip if you prefer, but the analysis may be less specific.

Urgency tells you how quickly you may need to act:\n• Immediate — Take action within days (e.g., to meet a limitation period)\n• Within 30 Days — File or respond soon\n• No Immediate Rush — You have time to plan

These are the specific Indian laws, acts, and sections the AI identified as potentially relevant to your situation. Treat them as preparation references and verify them with a qualified advocate.

Every lawyer provides their Bar Council registration ID, enrolment number, enrolment state, and mandatory documents. Our team reviews these before basic advocate information appears in the directory.

No. Direct paid contact requests to named advocates are paused during Rule 36 compliance review. NyayVichar currently focuses on AI case preparation tools and basic advocate information.

No. Directory entries are neutral and do not show rankings, ratings, fees, paid placement, or recommendation claims.

Legacy platform credits remain visible in billing records as non-cash credits. Because direct paid contact requests are paused, applicable cases are reviewed and handled under the Refund Policy.

We accept UPI, credit/debit cards, net banking, and wallets through Razorpay. All transactions are processed securely.

Yes. An invoice is generated for every payment. You can download it from your account dashboard.

Direct paid contact requests are paused. Historical payments and credits are handled under the Refund Policy where applicable.

Platform Credits are non-cash credits retained in billing records and handled under the Refund Policy where applicable.

Only you and platform administrators by default. Advocates can see case details only through a legally reviewed workflow or explicit sharing choice.

Yes, under the DPDP Act, 2023. Submit a Data Deletion Request through our dedicated page. We process all deletion requests within 30 days, subject to legal retention requirements.

Yes. All case documents are stored on private, encrypted storage. They are never accessible to the public and are only shared with lawyers you explicitly authorise.